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Order Processing & Shipment

  All orders will be processed within 5-7 business days.

Should any of the items you requested be out of stock, an updated order total will be sent to you via email. You do not need to respond to this email as your order will automatically be processed with the updated total.
  Shipping costs are calculated during checkout and the options are as follows:

USPS Priority Mail: 2-3 days for delivery, tracking information provided

USPS First Class Mail: For small shipments weighing 13oz or less, 2-5 days for delivery, tracking information not provided.

USPS Parcel Post: For shipments weighing more than 13oz, 2-9 days for delivery, tracking information not provided.
  

International Orders

  We ship to most international destinations, for a specific list see the country drop down menu during checkout.

USPS First Class International: For shipments weighing 13oz or less, time for delivery varies widely depending on customs and the destination, tracking information not provided.

USPS Priority Mail International: For all other shipments, time varies widely depending on customs and destination, tracking information provided.

Any additional duties or fees assessed by the receiving country will be the responsibility of the customer.

For information on returns, please see our returns section.
 
Questions about your order status? Email us at orders@smithnovelty.com

 


Customer Service

About Us

Copyright 2014, Smith Novelty

Phone: 415-861-4900

Fax: 415-861-5683

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