Return Policy

All inquiries about returns should be directed to: orders@smithnovelty.com

Please inspect all shipments upon receipt & notify us immediately regarding any shipping damages or manufacturer defects.  Defective or damaged items will be replaced by the manufacturer.

If you are unhappy with your purchase for any reason, please contact us within 14 days of item receipt. Returns will be accepted as long as the items are returned in the original condition within 2 weeks of receipt. Return shipping is the responsibility of the buyer and shipping costs are never refundable.

Customer Service

About Us

Copyright 2021, Smith Novelty

Phone: 415-861-4900

Fax: 650-583-3003

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